Washing Machine Not Switching On?
Machine Completely Dead or Showing No Power?
If your washing machine has stopped switching on or appears completely unresponsive, the fault may involve the power supply, plug or cable, an internal electrical fault, a control problem, a power component fault or another internal issue.
- Washing machine fault diagnosis
- Front-load & top-load repairs
- Mobile technician callouts
- Multiple washing machine brands
- Harare service coverage


Why Is My Washing Machine Completely Dead?
This page focuses on machines with no lights, no display and no response. Possible causes include an external power supply issue, a plug or cable issue, an internal electrical fault, a control problem, a power component fault or another internal fault.
If the machine has power or a display but will not begin a cycle, the washing machine not starting page may be a closer match.
Signs the Machine Is Not Switching On
No lights
No display
No response to buttons
Machine feels completely dead
No sound when switched on
Power appears lost after tripping
Possible Causes of No Power
- External power supply
- Plug or cable issue
- Internal electrical fault
- Control problem
- Power component fault
- Other internal fault
What Can You Safely Check First?
Confirm the machine is plugged in.
Check whether there is a household power interruption.
Check whether the socket is supplying power using a safe method.
Do not dismantle electrical components.
If there are sparks, burning smells, visible electrical damage or repeated electrical tripping, stop using the appliance and arrange professional assessment.

How Power Faults Are Assessed
A technician can check that supply is present and assess relevant electrical, control or power-component conditions.
The exact cause needs to be diagnosed before a repair is recommended.
Need this washing machine looked at?
Tell us the washing machine brand, model if available, the fault or error code and your Harare location so we can check technician availability.
Related washing machine problems
Other Washing Machine Problems We Repair
Washing Machine Not Starting
The machine has power or a display, but the selected cycle will not begin.
Washing Machine Error Codes
The machine displays an error message or fault code during operation.
Washing Machine Door Not Opening
The door stays locked after the wash cycle or will not release.
Washing Machine Not Filling
The machine starts, but little or no water enters the drum.
Drum Not Turning
The machine has power, but the drum will not rotate during wash or spin.
Washing Machine Not Finishing Cycle
The machine stops mid-cycle, pauses repeatedly or takes unusually long.
View All Washing Machine RepairsBrowse All Appliance Problems
Washing machine types
Washing Machines We Repair
Front-Load Washing Machines
Repairs for suitable front-loading washing machines from multiple brands.
Top-Load Washing Machines
Diagnosis and repairs for suitable top-loading washing machines.
Washer-Dryers
Assessment of suitable combined washer-dryer appliances.
Automatic Washing Machines
Repairs for suitable automatic washing machine models.
This covers suitable household washing machines and washer-dryers within our repair scope. Tell us the brand and model if you are unsure whether your appliance can be assessed.
Washing Machine Brands We Repair
We repair many popular washing machine brands. Authorised-repair status is not claimed unless confirmed for a specific appliance. If your brand is not listed, contact us with the make and model.
Washing Machine Repairs Across Harare
Mobile washing machine repair callouts are available across Harare and selected surrounding service areas, subject to technician availability.
Washing Machine Repair Questions
Yes, confirming household power and that the machine is plugged in is reasonable. If the socket has power and the machine stays dead, arrange assessment.
Stop using the appliance and arrange professional assessment. Repeated tripping can be associated with an electrical fault.
That is closer to a starting fault than a completely dead appliance. See washing machine not starting.
Yes. Mobile callouts across Harare can be requested, subject to technician availability.
Book a washing machine repair
Having Problems With Your Washing Machine?
Tell us your washing machine brand, model if available, the fault or error code and your location. Contact Electro Appliance Repairs to arrange a washing machine repair callout in Harare.
