Freezer Has Power but Won't Start?
Lights or Controls Working but Freezer Not Starting Properly?
If your freezer appears to have electrical power but the refrigeration system does not start normally, there may be a control, starting, compressor-related or other fault requiring diagnosis.
- Freezer fault diagnosis
- Chest & upright freezer repairs
- Mobile technician callouts
- Multiple freezer brands
- Harare service coverage


How Is This Different From a Freezer That Will Not Switch On?
A freezer that is not switching on appears completely dead, with little or no sign of power. This page is for freezers that seem to have electricity — lights, a display or controls may work — but refrigeration operation does not start properly.
If there is no power at all, see freezer not switching on.
Symptoms of a Freezer That Will Not Start Properly
Lights working but no cooling
Display working but freezer not running
Clicking when attempting to start
Freezer starts and stops
Freezer tries to start repeatedly
No normal refrigeration operation
Possible Causes When a Freezer Will Not Start
- Control-related issue
- Starting component issue
- Electrical fault
- Sensor or control issue
- Compressor-related problem
- Other internal fault
Clicking While Trying to Start
Repeated clicking as the freezer tries to start can be associated with starting components, controls or compressor-related conditions. It does not confirm that the compressor has failed.

How Starting Faults Are Assessed
A technician can check that supply is present, observe starting behaviour and assess relevant control, electrical or compressor-related conditions.
The exact cause needs to be diagnosed before a repair is recommended.
Need this freezer looked at?
Tell us the freezer type, brand, model if available, the problem you are seeing and your Harare location so we can check technician availability.
Related freezer problems
Other Freezer Problems We Repair
Freezer Not Switching On
The freezer appears to have no power or is completely unresponsive.
Freezer Compressor Problems
Suspected compressor, starting or cooling-related freezer faults.
Freezer Making Noise
Buzzing, clicking, rattling or other unusual freezer sounds.
Freezer Not Freezing
Food is becoming soft or the freezer is not holding a frozen temperature.
Freezer Running Continuously
The freezer runs for long periods or does not appear to switch off.
Freezer types
Freezer Types We Repair
Chest Freezers
Fault diagnosis and repairs for suitable chest freezer models.
Upright Freezers
Repairs for suitable upright and free-standing freezer appliances.
Fridge-Freezers
Diagnosis of freezer-compartment problems in combined fridge-freezer appliances.
Suitable Commercial Freezers
Assessment of suitable commercial freezer appliances within our repair scope.
This covers household and suitable commercial freezer appliances. It does not include walk-in cold rooms or large industrial refrigeration systems.
Freezer Brands We Repair
We repair many popular freezer brands. Authorised-repair status is not claimed unless confirmed for a specific appliance. If your brand is not listed, contact us with the make and model.
Freezer Repairs Across Harare
Mobile freezer repair callouts are available across Harare and selected surrounding service areas, subject to technician availability.
Freezer Repair Questions
It can be. Power to a lamp or display does not mean refrigeration operation has started. Diagnosis is needed.
Note whether there is clicking, noise or tripping, then request a callout. Do not keep forcing the appliance if it trips power.
No. No-power faults and start-up faults are assessed differently. Use the page that matches what you are seeing.
Not automatically. Starting components, controls and electrical faults can look similar.
Book a freezer repair
Having Problems With Your Freezer?
Tell us the freezer type, brand, model if available, the problem you're experiencing and your location. Contact Electro Appliance Repairs to arrange a freezer repair callout in Harare.
